Shipping policy

SHIPPING POLICY

FREE SHIPPING

We are proud to offer free shipping on all orders.

All orders are handled and shipped from our international warehouse.

During periods of high demand (such as holidays or promotions), processing times may experience slight delays.

ORDER PROCESSING

  • Orders are processed Monday through Friday
  • Processing time is 3–10 business days from the date of purchase
  • Orders are shipped the day after processing is complete
  • We do not ship on weekends or holidays

Important:
Once an order has been placed, it cannot be canceled.
If you need to change your delivery address, please contact us as soon as possible at:
info@norasjewelry.com
No changes can be made once the order has been processed.

ESTIMATED DELIVERY TIMES

After processing, estimated delivery times are:

  • United States: 7–15 business days
  • Canada: 7–16 business days
  • Australia and New Zealand: 10–26 business days
  • Europe: 7–14 business days
  • Rest of the world: 11–30 business days

In exceptional cases, delivery may take up to 40 business days due to customs inspections, weather conditions, or logistical situations beyond our control.

ORDER TRACKING

Once your order has shipped, you will receive a tracking number that allows you to monitor the status of your shipment in real time.

DELAYS OR ISSUES

We do our best to meet the times indicated above. However, external factors such as customs inspections or periods of high demand may cause delays.

If you notice an unusual delay, please don't hesitate to contact us:
info@norasjewelry.com

Our team will be happy to assist you.

THANK YOU FOR YOUR TRUST

We appreciate your patience and understanding.
Our goal is to offer you a safe, reliable shopping experience that lives up to your expectations.